The work is invisible
A healthy website often means nothing dramatic happened, which can make ongoing care difficult to demonstrate.
RAD REPORTS
Show clients what’s
being looked after.
Turn monitoring, incidents and maintenance activity into reports your clients can actually understand.
RAD Reports is designed to turn the technical work happening in the background into a clear record of site health, issues and ongoing care.
Planned · RAD Tools
CLIENT REPORT
September 2026
CLIENT
Acme Ltd
SITE
acme.co.uk
STATUS
Healthy
UPTIME
99.98%
INCIDENTS
1
CHECKS
8
ISSUES RESOLVED
3
MONTHLY SUMMARY
Everything important, in one place.
Site remained healthy
Operational monitoring remained stable.
SSL issue resolved
Certificate warning identified and cleared.
Launch review completed
Client UAT and final approval recorded.
THE PROBLEM
Clients rarely see
the work behind the scenes.
Monitoring, maintenance and troubleshooting often happen quietly. Reports turn that activity into something tangible — without handing clients a wall of technical logs.
Technical data gets noisy
Raw monitoring data is useful to developers but rarely useful to clients without context.
Value gets lost
If clients cannot see what is being monitored, fixed or reviewed, the service can feel less valuable than it actually is.
CLIENT-READY SUMMARIES
The useful bits.
Not the noise.
RAD Reports is designed to summarise the things a client needs to know: whether the site was healthy, what happened, what was resolved and what still needs attention.
OVERALL HEALTH
Healthy
UPTIME
99.98%
INCIDENTS
1 resolved
RECOMMENDATIONS
2 outstanding
FORM JOURNEYS
Passing
LAST REVIEW
18 Sep 2026
WHAT REPORTS CAN INCLUDE
One report.
The whole picture.
Bring together the important activity from across RAD Tools instead of stitching client updates together manually.
Summarise operational health, uptime and important advisory signals.
Show outages, recoveries and meaningful monitoring events.
Highlight problems that were identified and cleared during the period.
Report on form journey health and end-to-end verification results.
Include LaunchCheck, UAT and sign-off milestones where relevant.
Surface outstanding advisory items without presenting them as outages.
ACTIVITY
September 2026
03 SEP
SSL certificate renewed
Certificate warning cleared before expiry.
11 SEP
HTTP incident resolved
Availability restored after a short hosting interruption.
18 SEP
Client UAT completed
Review completed and acceptance recorded.
21 SEP
Form journey verified
General enquiry form passed end-to-end verification.
MEANINGFUL ACTIVITY
Show what changed.
Skip the routine chatter.
Reports should highlight meaningful events rather than dump every successful check into a document. The result is a clearer picture of what actually happened during the reporting period.
DELIVERY
Client-ready.
However you send it.
Generate reports when you need them, or automate delivery as the reporting workflow develops.
Generate a current client report whenever you need one.
PLANNEDAutomatically prepare recurring monthly or periodic reports.
PLANNEDCreate a shareable report without asking the client to log in.
CLIENT READYPresent reports using your agency identity on eligible plans.
PREMIUMBUILT FOR AGENCIES
Your service.
Your client relationship.
RAD Reports should help your agency communicate the value of the work you already do — without RAD Tools getting in the way of that relationship.
REPORT BRANDING
Agency
LOGO
Your agency
CLIENT
Acme Ltd
REPORT PERIOD
September 2026
RAD TOOLS BRANDING
Hidden
LESS REPORTING ADMIN
Spend less time
proving you did the work.
RAD Tools already knows about sites, checks, incidents, forms and launch activity. Reports can turn that existing data into client updates without rebuilding the story in a spreadsheet every month.
CLIENT STRUCTURE
Client-based reporting
Keep reports aligned with the Organisation → Client → Site structure.
CONSISTENCY
Consistent presentation
Give every client the same clear reporting experience.
REAL ACTIVITY
Built from real activity
Generate reports from what RAD Tools has actually observed and recorded.
RAD REPORTS · PLANNED
Make the work
visible.
Turn website care into clear, useful reporting your clients can understand and your agency can stand behind.